You will see that some brands have a customer score within both of the above tables if it is both a retailer and produces own-label products, such as Ikea. We have produced Which? customer scores for both the bathroom retailers and the product brands. This included aspects such as quality and durability, as well as value for money. Where respondents had bought at least two bathroom products from the same brand (including baths, shower enclosures, cabinets, taps, toilets and sinks), we asked them to rate their experience of that brand’s products. We asked respondents to rate the retailers they bought their bathroom products from, including their experience of the buying process (such as their range of products, quality of advice from staff, ease of delivery and value for money). ![]() ![]() We used the answers to produce scores for both bathroom retailers and major bathroom product brands. In June 2023, we asked 6,833 members of the Which? Connect panel and members of the public about bathroom products that they had bought in the past five years. We also put individual electric showers through their paces in the Which? test lab, testing how powerful each model is and whether you could get an unpleasant surprise if someone turning on a tap elsewhere in the house makes the shower temperature rise or fall.Īvoid a disappointing trickle or wildly fluctuating temperatures by choosing the best electric shower brand We also scored each brand for reliability, based on how likely its showers are to experience a fault and how quickly any faults crop up (brands are penalised more severely if this happens soon after purchase).Ĭheck our showers brand guide to discover which brands have the most satisfied customers and which are least likely to experience a fault. We asked more than 3,000 Which? members about the electric, power, mixer or digital showers that they own and used their feedback to give major brands such as Mira and Triton an overall score, plus star ratings. If you're not already a member, join Which? for instant access.īest power shower and electric shower brandsĪs well as rating bathroom brands, we've put power and electric showers under the Which? spotlight. Which? members can log in to unlock the scores in the tables below. There was a difference of 16 percentage points between the highest and lowest-scoring bathroom retailers. Sign up for our Home newsletter – it's free monthly. So as well as rating the biggest bathroom retailers, we’ve also collated scores for independent retailers as a group.īe inspired to make home improvements. Bathroom product brands – how customers rated products from leading manufacturers for their quality, durability and value for money.Ī quarter of those who responded to our survey said they used an independent bathroom retailer.Bathroom retailers – how customers rated retailers for their product range, quality of advice, delivery and dealing with problems.Read on to discover how brands such as B&Q, Victorian Plumbing, Duravit, Roca and Villeroy & Boch fared.įrom the data we collected, we’ve been able to produce scores and ratings for brands in two key areas: ![]() To find the best bathroom brands, we surveyed 6,833 people who have had a new bathroom or bought bathroom products in the past five years.
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